Information We Collect

We collect the following categories of personal information:

Contact & Identity Information

• Full name
• Email address
• Phone number
• Mailing or billing address

Medical & Health Information

As a medical spa, we collect health-related information necessary to provide safe and effective treatments, including:

• Medical history and current health conditions
• Medications, allergies, and contraindications
• Skin type, concerns, and treatment history
• Pre- and post-treatment intake forms and consent documents

Photos and Images

With your consent, we may collect before-and-after photographs for treatment tracking and, if separately authorized, for marketing purposes. You may withdraw this consent at any time by contacting us.

Technical & Usage Data

When you visit SkinAnthology.com, we automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• To schedule, manage, and provide med spa services and treatments
• To maintain accurate medical records and ensure treatment safety
• To process payments and manage billing
• To send appointment reminders, follow-up care instructions, and service updates
• To send promotional emails and marketing communications (with your consent)
• To improve our website, services, and client experience
• To comply with legal obligations, including California medical record requirements
• To respond to inquiries, complaints, or requests

How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

Service Providers

We work with trusted third-party vendors who assist in operating our business, including:

• Online booking platforms (e.g., Vagaro, Mindbody) for appointment scheduling
• Payment processors (e.g., Stripe, Square) for secure transaction processing
• Email marketing platforms (e.g., Mailchimp, Klaviyo) for communications
• Analytics providers for website performance insights

These vendors are contractually obligated to protect your information and may not use it for any purpose other than providing services to us.

Advertising & Analytics Platforms

We use tools such as Meta Pixel and Google Analytics to understand website traffic and improve our advertising. These platforms may collect information about your online activity across sites. You may opt out of interest-based advertising through your browser or device settings, or via the Digital Advertising Alliance at optout.aboutads.info.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect the rights, safety, or property of Skin Anthology, our clients, or the public.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential cookies required for site functionality
• Analytics cookies to understand how visitors use our site
• Marketing cookies to deliver relevant advertising on other platforms

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Your California Privacy Rights (CCPA/CPRA)

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request details about the personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt Out: Opt out of the sale or sharing of your personal information for cross-context behavioral advertising
• Right to Limit Use of Sensitive Information: Restrict how we use sensitive personal information, including health data
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at info@skinanthology.com. We will respond within 45 days as required by law. California residents may also designate an authorized agent to submit requests on their behalf.

Medical Records & HIPAA

Certain health information collected in connection with our medical spa services may be subject to applicable state medical privacy laws. We maintain appropriate physical, electronic, and procedural safeguards to protect your health information. We will not disclose your medical records without your written authorization, except as required by law or as necessary to provide your treatment.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with California's requirement to retain medical records for a minimum of seven (7) years from the date of service (or until age 19 for minors). Marketing and contact data is retained until you request deletion or unsubscribe.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to update or correct your information, please reach out:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.